The AI receptionist for real estate agencies that never misses an appraisal
Vokala's Ava answers the calls you miss — during appraisals, inspections, and after hours — books them into your calendar, and sends you the summary. Your number stays exactly the same.
Start 14-day free trial →For sales agents: every appraisal captured
The average Australian property commission is around A$15,000–$20,000. One missed appraisal enquiry — the call that came while you were in another appraisal — can cost the entire amount. Vokala's Ava answers in seconds, captures the caller's details, and books the appraisal directly into your Google Calendar or Outlook before the caller even hangs up.
For property managers: after-hours triage that actually works
The 2am burst pipe, the lockout, the "no hot water" call — property management lives or dies on after-hours response. Ava triages every maintenance call against your rules: genuine emergencies are escalated to the on-call manager immediately with a full written record; routine requests are logged for morning. You wake up to organised summaries, not a voicemail pile-up.
How it works
- Keep your number. Clients dial what they know — nothing changes for them.
- Set forwarding in 2 minutes. Your Vokala dashboard generates the exact dial code; enable "forward when unanswered" with your chosen delay.
- Ava covers the gaps. Appraisals, inspections, lunch, after hours — the calls you'd miss get answered.
- You get everything in writing. Transcripts, summaries, and bookings in your dashboard; notifications via email, Slack, or Teams.
Pricing for real estate
- Solo agent: A$99/month, 60 minutes included (Personal Starter).
- Growing agency: from A$89/seat/month (Business plans, 2+ seats).
- Every plan: 14-day free trial, 60-day money-back guarantee.
One captured appraisal pays for years of Vokala. Start your trial →
Frequently asked questions
How does Vokala work for a real estate agency?
You keep your existing number. After a delay you choose (e.g. 20 seconds), unanswered calls forward to your Vokala number and Ava answers — booking appraisals, handling inspection enquiries, and triaging maintenance calls. Every call is summarised in your dashboard.
Can it handle property management maintenance calls?
Yes. Ava triages maintenance requests using your rules: urgent issues like burst pipes, lockouts, or gas smells are escalated immediately with full context; routine requests are logged for the morning team.
How much does it cost for a real estate agency?
Solo agents start at A$99/month (Personal Starter, 60 minutes). Agencies use business plans from A$89/seat/month. Every plan includes a 14-day free trial and a 60-day money-back guarantee.